It’s The Little Things

Excelling at Brewery Customer Service: A Half Pint of Ideas ~ Episode VII

While the other posts in this series focused on one specific customer service topic, it seemed pertinent to mention three quick ideas prior to our final series review next week. When these “little things” go well, it increases the positive experiences of customers. A satisfied customer will certainly recommend the brewery to a friend and return for another pint. So, Continue reading

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