The Tasty Privilege of Maui’s Local Variety

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Beer List at Maui Brewing (by KRoark)

We recently enjoyed a little beach vacation time in Hawaii, which meant the good fortune of checking out the Maui Brewing company facilities first-hand, (both their brewery and their brew-pub).  We heard the owner speak at a GABF event two years ago and have been intrigued by the company’s deep commitment to local production and sourcing ever since.  Maui-made is something in which the islanders have a great deal of pride and they should, especially since many “Hawaiian” products are brewed or manufactured on the mainland.

The biggest surprise though during our visit was the shear quantity of beers the brew-pub had on-tap. In took three visits, but we managed to sample all 22 of their ales, lagers, and specialty beer.  They’d organized their menu into the categories of “hoppy,” “regional releases,” “dark and malty,” and “lagers,” which made each visit and tasting flight distinct.

This diversity was astounding for the obvious reason that here in Colorado, we don’t benefit from the vast array of delicious beer that Maui Brewing Company creates; shelf space, limitations on distribution, and the volume of production make this impossible and understandably so. While we enjoy a few of their brews via can (Coconut Porter and the Big Swell IPA), their most exciting and interesting beer demands a long flight and some dedicated beer tourism. Continue reading

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Treat Me Like a Local

Inaugural Mini-Series ~ Episode VI: “Excelling at Customer Service –   A 1/2 Pint of Ideas”

Customer Service Award, Episode VI: Bristol Brewing, Coloraodo Springs

Okay, this might sound like customer service 101.  But at the same time, it might also be asking too much. You have to earn your prestige of being a local, by actually being a local, right? Maybe not.  Imagine walking into an unfamiliar brewery and the bartender greeting you with a warm hello.  Imagine that same bartender asking how you’re doing and if you have any questions about the beer.  And finally, imagine that bartender not rolling his or her eyes when you order the almighty sign that you are in fact not a local: the tasting tray. Continue reading